Terms of Service.
Last updated 2026-07-16
1. Who we are
Hiberden is software published by Agave Information Solutions, LLC, an Arizona limited liability company ("we", "us"). These terms govern your use of hiberden.app, including the knowledge base, the waitlist, the trial download, and purchases made through this site. The Hiberden software itself is licensed under a separate End User License Agreement.
2. Using this site
You may browse the site and use the knowledge base for your own evaluation and operation of Hiberden. Don't misuse the site: no scraping at abusive volume, no attempts to breach or probe its security, no misrepresenting your identity to us, and no use of the site to break the law. We may change, move, or remove site content at any time.
3. Email, waitlist, and downloads
There are no user accounts on this site. If you join the waitlist or request the trial download, we use your email address as described in the Privacy Policy. Every email we send includes an unsubscribe link.
4. Purchases
A Hiberden license is a one-time purchase, not a subscription. The price is shown at checkout; applicable taxes may be added there. Payment is handled by a PCI-compliant payment processor; we never see or store your card details. Your license key is delivered to the email address you provide, normally within minutes of payment clearing. Refunds are handled as described in the Refund Policy. What the license lets you do, and what happens if you stop using Hiberden, is set out in the EULA.
5. Your data stays yours
Nothing on this site or in the software gives us any rights over the data you archive. Hiberden writes open, documented formats precisely so that your archives restore without us. We never hold your files, your storage credentials, or your catalog.
6. Our content
The Hiberden name, the bear mark, and the content of this site (copy, knowledge base articles, images, design) belong to us. You may quote reasonable excerpts of the knowledge base with attribution; don't republish it wholesale or pass it off as your own.
7. Disclaimers
The site and knowledge base are provided as-is. Articles are practical guidance for using Hiberden, not professional advice for your specific compliance, retention, or legal obligations. Verify anything critical against your own requirements.
8. Liability
To the extent permitted by law, our total aggregate liability for claims arising out of this site or a purchase made through it is capped at the amount you paid us in the twelve months before the claim arose, and we are not liable for indirect or consequential damages. Some jurisdictions do not allow these limits; nothing in these terms takes away rights that mandatory local law gives you.
9. Governing law
These terms are governed by the laws of the State of Arizona, USA, and disputes belong to the state or federal courts located in Maricopa County, Arizona, unless mandatory law in your home jurisdiction provides otherwise.
10. Changes
We may update these terms as the site and product evolve. Material changes will be reflected by updating the date at the top of this page.
11. Contact
Questions about these terms: support@hiberden.app.